The car was over 6 months late with dates being confirmed for delivery which were never met
L'équipe Hyundai Paris Goncourt contestó:
4/7/23
Dear M. J., thanks for taking time to review. We are sorry to hear you haven't had a positive experience. We can assure you that this isn't the customer service we aim to provide and we are fully responsible for that mistake. We do understand your frustration and we are sorry that we have not been able to fulfill your order this time around as Jean Baptiste committed when you met at the dealership.
However, our team provided you with a courtesy car (same size if correct) and our Manager M. Danneel remained at your disposal anytime to make sure we were fulfilling your requirements. Once again, we apologize for this. Regards. Hyundai Goncourt Automobiles.
